Frequently Asked Questions

The system typically includes a wearable device with a button that you can press in an emergency. When activated, it connects you to a monitoring center via phone or cellular network. Trained operators can assess your situation and dispatch emergency services if needed or help contact family members or caregivers.

It can assist in many emergencies such as falls, medical issues (e.g., chest pain, difficulty breathing), accidents, or feeling unsafe. Some systems also have GPS to locate you if you're outdoors or away from home.

Response times usually depend on your location and the monitoring service, but most systems aim to connect you to a responder within seconds to a minute. Rapid assistance is prioritized to ensure prompt help in emergencies.

Yes, most systems are designed for simplicity, with a single large button that’s easy to press. Many devices are lightweight, comfortable to wear, and straightforward to use, even for seniors with limited technical experience.

Yes, typically there is a monthly fee for monitoring services, which covers the connection to the monitoring center. There may also be upfront costs for device purchase or installation. Always review the fee structure before signing up.

Modern systems often work with cellular networks, providing more flexibility and mobility. Some systems also connect via traditional landlines. You can choose the option that best suits your home setup.

Battery life varies by device but usually ranges from 24 to 72 hours on a single charge. Most devices are rechargeable, with some needing to be charged daily or weekly. Regular maintenance ensures readiness in emergencies.

These devices are typically designed to be worn comfortably as necklaces, bracelets, or clips. Some systems also include a pendant that can be worn around the neck or pinched onto clothing for convenience.

Many devices are water-resistant or waterproof, allowing you to wear them in the shower or bath safely. Check specific product details to confirm water resistance ratings.

Most systems have protocols to verify if the alert is genuine. If the system detects accidental activation, the monitoring center might call you to confirm your safety. Repeated accidental alerts may carry additional procedures, but generally, it’s easy to deactivate the alarm.